About the job
As a Brand Champion at Tracksuit, you will play a vital role in ensuring marketers derive maximum value from brand health data in their Tracksuit Dashboards. This job is all about turning insights into business momentum, helping brands renew and expand their partnerships with Tracksuit. The team thrives on collaboration, transparency, and a shared commitment to empowering marketers.
You'll be responsible for
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Onboarding & activating
Setting clear success plans and helping customers achieve their first value quickly.š
Running brilliant rhythms
Leading Quarterly Check-Ins that connect product usage to outcomes.š”
Turning insight into impact
Translating customer feedback into actionable signals for Product and Marketing teams.Key criteria
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Customer success experience (2-4+ years)
Demonstrated experience in Customer Success or Account Management within B2B SaaS.View
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Commercial acumen
Proven skills in GRR/NRR, negotiation, and forecasting.View
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Brand and marketing fluency
Understanding of brand importance and ability to demonstrate its value.View
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