About the job
The Customer Success Manager at UiPath plays a vital role in guiding customers through their post-sales journeys and AI-powered transformation programs. This job is all about ensuring customers achieve their desired outcomes through strategic thinking and a deep understanding of professional services. The team thrives on collaboration, curiosity, and a genuine commitment to making a positive impact in the world of automation.
You'll be responsible for
đ
Owning post-sales strategy
Taking charge of the customerâs overall adoption strategy and maintaining a comprehensive value delivery plan to achieve stated objectives.đ
Leading post-sales account management
Orchestrating end-to-end adoption delivery, coordinating across various internal and external workstreams for successful implementation of automation solutions.đ¤
Building client engagement
Serving as the primary point of contact for clients, nurturing strong relationships and tailoring success strategies to meet client needs.Key criteria
đ
8+ years in customer success
Extensive experience driving customer satisfaction and retention.View
đ¤
Strong leadership skills
Ability to inspire and motivate cross-functional teams.View
đ
Data-driven mindset
Capable of using data to inform decisions and drive results.View
View more
