About the job
This job is about joining a dynamic team at Canva that is redefining how the world experiences design. The impact of this job is significant as it focuses on building strategic partnerships with public sector organizations, driving adoption, and demonstrating the value of Canva. The team thrives on collaboration and innovation, empowering each member to contribute to the collective success.
You'll be responsible for
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Growing strategic public sector partnerships
Build trusted relationships with senior stakeholders across government, higher education, and not-for-profit organizations, helping them unlock more value from Canva.📈
Driving adoption, retention, and growth
Develop success plans and account strategies that support customer goals, increase engagement, manage renewals, and identify expansion opportunities.📊
Demonstrating Canva’s impact
Use product usage data, customer insights, and business outcomes to tell compelling value stories that influence decision-making and prove ROI.Key criteria
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Customer success experience
Demonstrated experience in customer success or account management roles.View
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Public sector knowledge
Understanding of public sector environments and procurement cycles.View
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Data-driven storytelling
Experience using data to influence decisions and demonstrate impact.View
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