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Customer Success Manager - SAP Academy for Customer Success - Brisbane (Hybrid)

GraduateFull-timeHybridBrisbane QLD, AustraliaPosted 1 week agoVerified 15 hours ago
Pending fitX of Y criteria met

About the job

The Customer Success Manager (CSM) at SAP plays a vital role in guiding customers through their business journey, ensuring satisfaction and retention. This job offers an incredible opportunity for personal and professional growth through a structured learning program and hands-on experience. The team thrives on collaboration, innovation, and a commitment to helping each other succeed.

You'll be responsible for

📚

Completing a 10-month learn-apply program

Engaging in a comprehensive program that enhances support in the customer success manager job.
🌍

Immersing in experiential learning

Focusing on digital transformation and business acumen to drive customer success.
🔑

Enhancing skills around customer retention

Driving value realization and managing customer relationships effectively.

Key criteria

📈

Customer support experience

2–3 years supporting customers and driving business transformation.

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🤝

Strategic guidance ability

Proven ability to deliver solutions that drive customer success.

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💡

Business acumen

Demonstrated knowledge of business processes and industries.

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3 criteria for this job
Customer support experience
2–3 years supporting customers and driving business transformation.

View

Strategic guidance ability
Proven ability to deliver solutions that drive customer success.

View

Business acumen
Demonstrated knowledge of business processes and industries.

View

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