About the job
As a Customer Success Manager, Strategic at Vanta, you will play a pivotal role in guiding large enterprises through their security and compliance journeys. Your expertise will help foster deep relationships with key stakeholders, ensuring they achieve their business outcomes while leveraging Vanta's innovative solutions. The team thrives on collaboration, creativity, and a shared mission to empower organizations to prove their trustworthiness in a rapidly evolving digital landscape.
You'll be responsible for
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Serving as a trusted advisor
Act as the primary trusted advisor for 5-10 of Vanta's most strategic customers, each with 10,000+ employees and highly complex organizational structures.🚀
Leading enterprise-scale implementations
Oversee the implementation, configuration, and optimization of Vanta's Trust Management Platform across multi-business-unit, multi-geography organizations.🔗
Building executive relationships
Develop and maintain deep, multi-threaded relationships with CISOs, CIOs, Chief Compliance Officers, and other C-level stakeholders.Key criteria
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10+ years in customer success or account management
Extensive experience in customer-facing roles for SaaS companies.View
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Experience with strategic accounts
Proven track record managing accounts with 10,000+ employees.View
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Expertise in land and expand strategies
Demonstrated ability to identify growth opportunities within existing accounts.View
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