About the job
This job is about leading a dynamic team of Brand Champs within a fast-growing brand tracking company. The impact of this role is significant, as it directly influences customer success and brand health for over 1,000 brands across multiple regions. The team thrives on collaboration, innovative thinking, and a shared passion for brand intelligence.
You'll be responsible for
🚀
Driving customer impact
Joining key customer conversations to stay close to what's working (and what's not) and helping turn Tracksuit insights into clear, compelling brand stories for senior stakeholders.📊
Leading pod performance
Owning GRR & NRR outcomes while driving and supporting renewals, expansion, and strong customer health outcomes across the full portfolio.👩🏫
Coaching Brand Champs
Coaching Brand Champs to grow in capability, confidence, and commercial thinking while running high-impact 1:1s and pod stand-ups.Key criteria
📊
8+ years in customer success or account management
Proven experience managing client portfolios and delivering value.View
👥
2+ years leading a team
Demonstrated ability to coach and develop direct reports.View
📈
Experience in high-growth or SaaS environments
Background in fast-paced settings, driving customer outcomes.View
View more
