Opal HealthCare23 jobs

Customer Support Manager - Clyde North Terrace Care Community

Mid levelSeniorFull-timeOfficeCasey City, VIC, AustraliaPeople and cultureCustomer servicePosted 1 day agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

The Customer Support Manager at Opal HealthCare plays a vital role in creating a welcoming environment for residents and families at the new Clyde North Terrace Care Community. This position is essential for guiding individuals through their aged care journey while fostering strong relationships and overseeing daily operations. The team thrives on compassion, accountability, respect, and excellence, ensuring a supportive atmosphere for both staff and residents.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

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Guiding residents and families

Guide residents and families through their aged care journey
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Leading an admin team

Lead and support a high-performing admin team
🏘️

Building relationships

Build strong relationships with families and community partners

Key criteria

🀝

Client-facing experience

Demonstrated experience in relationship-driven, client-facing roles.

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πŸ§‘β€πŸ«

Leadership capability

Proven leadership experience supporting and developing teams.

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πŸ“…

Organisational skills

Strong organisational skills for managing day-to-day operations.

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A meaningful career starts with a match

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View your fit

5 criteria for this job
Client-facing experience
Demonstrated experience in relationship-driven, client-facing roles.

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Leadership capability
Proven leadership experience supporting and developing teams.

View

Organisational skills
Strong organisational skills for managing day-to-day operations.

View

Communication skills
Effective communication skills for engaging with residents and families.

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Compassionate approach
A genuine passion for supporting older Australians in sensitive situations.

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