Boeing6 followers30 jobs

Customer Support Specialist

Mid levelFull-timeOfficePerth WA, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

As a Customer Support Specialist at Boeing Distribution Australia Pty Ltd, you will play a vital role in ensuring customer satisfaction by processing orders and fulfilling customer needs. This position offers an exciting opportunity to work in a proactive environment, collaborating with various functions to support customer projects. The team values flexibility and inclusivity, making it a great place for professional growth.

Meet the team

About the company

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You'll be responsible for

💬

Quoting customers & providing product information

Engaging with customers to provide accurate quotes and essential product information, ensuring their needs are met.
📦

Customer order entry & order management

Processing customer orders and managing them through the system to ensure timely fulfillment and satisfaction.
📞

Customer communication & training

Maintaining clear communication with customers and providing training as needed to enhance their experience.

Key criteria

📞

Customer support experience

3+ years in customer support or service roles.

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💻

ERP systems knowledge

3+ years experience with ERP systems like SAP.

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📊

Excel proficiency

Demonstrated experience using Excel and Microsoft Office tools.

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A meaningful career starts with a match

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5 criteria for this job
Customer support experience
3+ years in customer support or service roles.

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ERP systems knowledge
3+ years experience with ERP systems like SAP.

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Excel proficiency
Demonstrated experience using Excel and Microsoft Office tools.

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High-pressure handling
Proven ability to manage high-pressure situations effectively.

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Effective communication skills
Strong communication skills for customer interactions.

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