Boeing6 followers30 jobs

Customer Support Specialist

Mid levelFull-timeOfficePerth WA, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

As a Customer Support Specialist at Boeing Distribution Australia, you will play a crucial role in processing orders and fulfilling customer needs. This position is all about creating positive customer experiences while collaborating with various teams to ensure smooth operations. The team values flexibility and is committed to fostering an inclusive and supportive work environment.

Meet the team

About the company

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You'll be responsible for

💬

Quoting customers

Providing accurate quotes to customers and delivering essential product information to meet their needs.
📦

Customer order entry & management

Processing customer orders and managing them through the entire lifecycle to ensure satisfaction and timely delivery.
📞

Customer communication & training

Engaging with customers to provide training and support, fostering a strong relationship and understanding of products.

Key criteria

📞

Customer support experience

3+ years in customer support or service roles.

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🖥️

ERP systems knowledge

3+ years experience with ERP systems like SAP.

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📊

Excel proficiency

Demonstrated experience using Excel and Microsoft Office tools.

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A meaningful career starts with a match

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5 criteria for this job
Customer support experience
3+ years in customer support or service roles.

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ERP systems knowledge
3+ years experience with ERP systems like SAP.

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Excel proficiency
Demonstrated experience using Excel and Microsoft Office tools.

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Effective communication skills
Proven ability to communicate clearly with customers.

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Data analysis experience
Experience performing data analysis and troubleshooting.

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