Bizcover3 followers2 jobs

Customer Value Consultant

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 1 day agoVerified 1 day ago
Pending fitX of Y criteria met

About the job

The Customer Value Consultant position at BizCover is all about making a real impact in the InsurTech space by delivering exceptional customer service. This job offers the opportunity to build meaningful relationships with customers, providing personalized advice tailored to their unique business needs. The team thrives on collaboration and innovation, creating a supportive environment where everyone can grow and succeed.

You'll be responsible for

📞

Engaging with customers

Engaging with customers through various channels, such as phone calls, emails, and live chat, to understand their insurance needs and provide tailored solutions.
💬

Building customer relationships

Building strong customer relationships through effective communication and attentive listening.
🔍

Conducting policy reviews

Conducting thorough policy reviews to ensure customers have the right coverage and identifying opportunities for cross-selling or upselling.

Key criteria

📞

Customer engagement experience

Demonstrated experience engaging with customers through various communication channels.

View

🤝

Relationship-building skills

Proven ability to build rapport and trust with customers.

View

📝

Policy review experience

Experience conducting thorough policy reviews for tailored insurance solutions.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories

A meaningful career starts with a match

Get started
Apply on Bizcover
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer engagement experience
Demonstrated experience engaging with customers through various communication channels.

View

Relationship-building skills
Proven ability to build rapport and trust with customers.

View

Policy review experience
Experience conducting thorough policy reviews for tailored insurance solutions.

View

CRM proficiency
Proficiency in using CRM systems and relevant software for customer management.

View

Insurance knowledge
Knowledge of insurance products and policies is highly desirable.

View

Similar jobs

View all
Bendigo Bank
Bendigo Bank
Customer Consultant | Adelaide and IpswichAdelaide, SA · Full-time
This job is about starting your exciting journey in banking with Bendigo Bank as a Customer Consultant. You'll play a vital role in connecting with customers, ensuring they have a seamless experience while accessing our products and services. The team thrives on collaboration and support, creating a fun and dynamic environment where everyone can shine.
People First Bank
People First Bank
Member Sales & Service Consultant - Customer HubMelbourne, VIC · Full-time
Customer Sales & Service Consultants play a vital role in our Customer Hub, assisting customers with their banking and financial needs. This job offers a fantastic opportunity to balance work and life with flexible rostering options and a supportive team culture. Join us in creating a positive impact for our customers while enjoying comprehensive training and development.
Blackwoods
Blackwoods
Customer Care Consultant - Newcastle NSWNewcastle, NSW · Contract
Join a vibrant team as a Customer Care Consultant in Newcastle, NSW! This exciting opportunity allows you to enhance your customer service skills while proactively seeking solutions that benefit both customers and the business. With a supportive management team, you will thrive in a dynamic environment that values creativity and collaboration.
Blackwoods
Blackwoods
Customer Care Consultant - Newcastle NSWNewcastle, NSW · Full-time
Join a vibrant team as a Customer Care Consultant in Newcastle, NSW! This permanent full-time opportunity is perfect for those looking to embark on a fulfilling career in customer service. With a supportive environment and a focus on personal development, you will enhance your skills while making a positive impact on customers and the business.