People First Bank2 followers3 jobs

Member Sales & Service Consultant - Customer Hub

JuniorMid levelFull-timeHybridFlinders St, Melbourne VIC, AustraliaPosted 2 weeks agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

Customer Sales & Service Consultants play a vital role in our Customer Hub, assisting customers with their banking and financial needs. This job offers a fantastic opportunity to balance work and life with flexible rostering options and a supportive team culture. Join us in creating a positive impact for our customers while enjoying comprehensive training and development.

You'll be responsible for

📞

Delivering outstanding service

Providing exceptional service to customers over the phone, ensuring a seamless banking experience.
❤️

Assisting customers

Showing genuine care for customers and being a knowledgeable resource on products and services.
📚

Educating customers

Helping customers understand how to use digital and mobile banking tools to enhance their banking experience.

Key criteria

📞

Customer service experience

Proven experience in delivering exceptional customer service.

View

💻

Digital systems proficiency

Experience navigating various digital banking systems and tools.

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🤝

Empathetic communication skills

Demonstrated ability to communicate with empathy and clarity.

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View more

Meet the team

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4 criteria for this job
Customer service experience
Proven experience in delivering exceptional customer service.

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Digital systems proficiency
Experience navigating various digital banking systems and tools.

View

Empathetic communication skills
Demonstrated ability to communicate with empathy and clarity.

View

Results-driven mindset
Proven track record of achieving goals and driving positive outcomes.

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A meaningful career starts with a match

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