Centorrino Technologies5 followers8 jobs

Desktop Support Officer - Education

JuniorMid levelFull-timeOfficePenrith NSW 2750, AustraliaPosted 6 hours agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Desktop Support Officer position at Centorrino Technologies is all about delivering high-quality, onsite technical support within the Education Sector. This job plays a crucial role in redefining customer experiences through collaboration and innovation. The team thrives in a supportive environment that values continuous improvement and exceptional service.

You'll be responsible for

⚙️

Ensuring smooth operations

Ensuring the smooth day-to-day operations of the customers' technology systems.
😊

Building relationships

Being personable with end-users and developing a friendly bond with customers to enhance their experience.
🔍

Problem-solving

Identifying problems or requests without existing processes and collaborating with peers to develop and implement solutions.

Key criteria

💻

Technical support experience

Proven experience providing technical support for PCs and Macs.

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🗣️

Effective communication skills

Demonstrated ability to communicate technical issues clearly.

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🔧

Problem-solving skills

Experience identifying and resolving technology-related issues.

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Meet the team

About the company

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3 criteria for this job
Technical support experience
Proven experience providing technical support for PCs and Macs.

View

Effective communication skills
Demonstrated ability to communicate technical issues clearly.

View

Problem-solving skills
Experience identifying and resolving technology-related issues.

View

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