Accor Hotels13 followers466 jobs

Duty Manager

Mid levelPart-timeHybridPerth WA, AustraliaPosted 3 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The Duty Manager position at ibis Perth is an exciting opportunity to lead the Front Office team in delivering exceptional guest experiences. This role is vital in maintaining high standards of service and fostering a positive work environment. The team thrives on collaboration and inclusivity, ensuring that every day is filled with energy and opportunity.

You'll be responsible for

👨‍🏫

Supervising Front Office Team Members

Supervising, supporting, and training Front Office Team Members to ensure service excellence and operational efficiency.
🤗

Delivering guest service

Leading by example, delivering warm, professional, and knowledgeable service to every guest.
🏨

Overseeing hotel operations

Overseeing hotel operations during shifts, acting as the main point of contact for escalations or urgent matters.

Key criteria

👔

2+ years in hotel operations

Experience in a similar role, ensuring service excellence.

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🛎️

Customer service expertise

Proven ability to deliver outstanding guest experiences.

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🧑‍🤝‍🧑

Leadership skills

Demonstrated experience mentoring and motivating teams effectively.

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Meet the team

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4 criteria for this job
2+ years in hotel operations
Experience in a similar role, ensuring service excellence.

View

Customer service expertise
Proven ability to deliver outstanding guest experiences.

View

Leadership skills
Demonstrated experience mentoring and motivating teams effectively.

View

Flexible availability
Willingness to work a rotating 7-day roster.

View

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