Duty Manager (Salary $80,150)
About the job
As a Duty Manager at Pullman East Melbourne, you will play a vital role in ensuring exceptional guest experiences while supporting the Front Office Manager. This job is all about creating heart-warming moments for guests and leading a dedicated team to provide outstanding service. The team thrives on collaboration and a shared passion for hospitality, making every day an opportunity to shine.
You'll be responsible for
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Supporting the Front Office Manager
Assist in the daily management of the Front Office department, ensuring smooth operations during shifts.🌈
Leading by example
Provide passionate, knowledgeable, and friendly service to all guests at all times.🗣️
Handling guest complaints
Deal effectively with guest complaints and feedback in a professional manner.Key criteria
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Hotel front office experience
Minimum 2 years in Front Office GSA/Supervisor or Duty Manager roles.View
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RSA certificate
Valid RSA certificate required for serving alcohol.View
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C Class manual driver's license
Preferred valid license for operational duties.View
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