Datacom10 followers56 jobs

End User Support - Canberra

JuniorMid levelFull-timeOfficeCanberra ACT, AustraliaIT supportPosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The job is about being a Desktop Support Engineer in Canberra, where you will provide essential Desktop Services to a key Datacom customer. Your work will significantly impact customer satisfaction and operational efficiency. The team values agility and adaptability, responding to changing requirements and continuously evolving to meet customer needs.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🔧

Providing technical support

Delivering excellent technical support to ensure customer satisfaction in a fast-paced environment
🖥️

Assisting new users

Helping new users with their IT hardware collection and setup
🏗️

Maintaining customer infrastructure

Proactively managing and maintaining customer infrastructure as directed

Key criteria

💻

Desktop support experience

Proven experience providing desktop support in a fast-paced environment.

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📞

Customer service excellence

Demonstrated ability to deliver exceptional customer service for end users.

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🖥️

Technical knowledge of devices

Sound knowledge of laptops, desktops, and mobility devices.

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View your fit

3 criteria for this job
Desktop support experience
Proven experience providing desktop support in a fast-paced environment.

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Customer service excellence
Demonstrated ability to deliver exceptional customer service for end users.

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Technical knowledge of devices
Sound knowledge of laptops, desktops, and mobility devices.

View

A meaningful career starts with a match

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