Boeing3 followers14 jobs

End User Support Specialist

JuniorMid levelFull-timeOfficeAdelaide SA, AustraliaCustomer serviceIT supportPosted 1 month agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The End User Support Specialist position at Boeing Australia is an exciting opportunity to provide essential IT support to internal stakeholders at the Adelaide RAAF Base. This job plays a crucial role in ensuring smooth operations by addressing desktop and application issues, troubleshooting delivery systems, and managing IT requests. The team values collaboration and a proactive approach, fostering an environment where everyone can thrive and grow.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🛠️

Providing technical support

Delivering hardware, software, and end-user technical support via phone, chat, and self-service.
📋

Managing IT requests

Taking ownership of IT request tickets through their entire lifecycle while updating relevant teams.
🔧

Troubleshooting solutions

Troubleshooting solutions while providing an exceptional customer experience.

Key criteria

🔑

NV1 Australian Defence security clearance

Essential for access to classified facilities.

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💻

2+ years in PC support

Experience supporting Windows 10 and networked PCs.

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🛠️

Technical troubleshooting skills

Proven ability to resolve hardware and software issues.

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A meaningful career starts with a match

View your fit

5 criteria for this job
NV1 Australian Defence security clearance
Essential for access to classified facilities.

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2+ years in PC support
Experience supporting Windows 10 and networked PCs.

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Technical troubleshooting skills
Proven ability to resolve hardware and software issues.

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Excellent communication skills
Strong verbal and written skills for effective support.

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Time management abilities
Capability to prioritize tasks and meet deadlines.

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