About the job
The End User Support Specialist at Boeing Australia is all about providing top-notch IT service support to internal stakeholders. This role is crucial in ensuring smooth operations by managing new starter inductions, providing technical support, and troubleshooting issues. The team thrives on collaboration and is dedicated to fostering a welcoming and inclusive environment for everyone.
You'll be responsible for
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Managing new starter inductions
Overseeing the onboarding process for new starters and managing their end-to-end account setup.💻
Providing technical support
Offering hardware, software, and end-user technical support via phone, chat, and self-service.🔧
Troubleshooting solutions
Identifying and resolving issues while ensuring an exceptional customer experience.Key criteria
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5+ years in PC support
Experience supporting networked PCs with Windows 10.View
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Technical troubleshooting skills
Proven ability to resolve hardware and software issues.View
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Excellent communication skills
Strong verbal and written communication for user support.View
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