Boeing3 followers14 jobs

End User Support Specialist

Mid levelFull-timeOfficeBrisbane QLD, AustraliaIT supportPosted 1 month agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The End User Support Specialist at Boeing Australia is all about providing top-notch IT service support to internal stakeholders. This role is crucial in ensuring smooth operations by managing new starter inductions, providing technical support, and troubleshooting issues. The team thrives on collaboration and is dedicated to fostering a welcoming and inclusive environment for everyone.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

👥

Managing new starter inductions

Overseeing the onboarding process for new starters and managing their end-to-end account setup.
💻

Providing technical support

Offering hardware, software, and end-user technical support via phone, chat, and self-service.
🔧

Troubleshooting solutions

Identifying and resolving issues while ensuring an exceptional customer experience.

Key criteria

🖥️

5+ years in PC support

Experience supporting networked PCs with Windows 10.

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🔧

Technical troubleshooting skills

Proven ability to resolve hardware and software issues.

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📞

Excellent communication skills

Strong verbal and written communication for user support.

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View more

View your fit

5 criteria for this job
5+ years in PC support
Experience supporting networked PCs with Windows 10.

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Technical troubleshooting skills
Proven ability to resolve hardware and software issues.

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Excellent communication skills
Strong verbal and written communication for user support.

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Time management expertise
Ability to prioritize tasks and meet tight deadlines.

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Analytical problem-solving skills
Demonstrated capability in defining and resolving problems.

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A meaningful career starts with a match

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