Grampians Health92 jobs

Field Services Engineer

JuniorMid levelFull-timeHybridCity of Ballarat, VIC, AustraliaPosted 1 month agoVerified 19 hours ago
Pending fitX of Y criteria met

About the job

The Field Services Engineer position at Grampians Health is an exciting opportunity to be part of a dynamic Digital Health Services & Operations team. This job is crucial for ensuring continuity of services during a significant digital transformation, supporting both clinical and corporate staff. Collaboration with various stakeholders is key, and the team thrives in a fast-paced healthcare environment focused on service integration and digital uplift.

You'll be responsible for

🛠️

Delivering ICT support

Providing on-site and remote ICT support across MDHS locations.
🔧

Installing and configuring devices

Installing, configuring, and supporting end-user devices and clinical workstations.
⚙️

Troubleshooting incidents

Troubleshooting incidents and service requests in line with SLAs.

Key criteria

💻

IT support experience

Demonstrated experience in delivering on-site and remote IT support.

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🖥️

Windows and M365 knowledge

Strong knowledge of Windows, M365, Azure, and endpoint technologies.

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🌐

Network infrastructure expertise

Proven expertise in LAN/WAN, firewalls, and VPNs.

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View more

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5 criteria for this job
IT support experience
Demonstrated experience in delivering on-site and remote IT support.

View

Windows and M365 knowledge
Strong knowledge of Windows, M365, Azure, and endpoint technologies.

View

Network infrastructure expertise
Proven expertise in LAN/WAN, firewalls, and VPNs.

View

Problem-solving skills
Proven problem-solving skills with a proactive approach to challenges.

View

Relevant qualifications
Tertiary qualification in IT or equivalent industry certifications.

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