Fleet Manager
About the job
The Fleet Manager job is all about being the first point of contact for customer requests and managing a portfolio of clients to maximize business renewal and growth opportunities. This role is crucial in delivering outstanding customer service and understanding client needs, while working collaboratively with Relationship Managers. The team values a proactive approach, effective communication, and a commitment to high-quality work.
You'll be responsible for
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Managing customer portfolio
Proactively managing and reviewing the portfolio of customers to deliver professional fleet management services and ensure client contractual obligations are met.🤝
Supporting Relationship Managers
Supporting Relationship Managers in seeking to upsell other products and services to existing clients, while building rapport and understanding client needs.📝
Preparing quotations
Preparing quotations within specified turnaround times and ensuring follow-through and recording of outcomes.Key criteria
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Customer relations experience
Extensive experience managing customer relationships and sales.View
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Organisational skills
Strong ability to prioritise tasks and meet deadlines.View
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Analytical problem-solving
Proven capability to analyse information and resolve issues effectively.View
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