Accor Hotels13 followers538 jobs

Food & Beverage Duty Manager

Mid levelFull-timeOfficeSunshine Coast QLD, AustraliaPosted 2 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Food & Beverage Duty Manager at Novotel Sunshine Coast Resort and Convention Centre is a hands-on leadership job that focuses on delivering exceptional guest experiences. This position plays a crucial role in supporting daily operations and engaging with the team to maintain high service standards. Working closely with various departments, the team thrives on collaboration and creating memorable dining experiences in a vibrant resort environment.

You'll be responsible for

🏆

Leading daily operations

Lead daily Food & Beverage operations and support service excellence, ensuring high standards are met.
📈

Coaching and motivating

Coach and motivate the team to deliver memorable guest experiences, fostering a culture of excellence.
💬

Managing guest interactions

Manage guest interactions, feedback and service recovery, ensuring satisfaction and loyalty.

Key criteria

🍽️

Food & beverage leadership experience

Proven experience leading food & beverage operations in hospitality.

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🌟

Strong guest service focus

Demonstrated ability to ensure exceptional guest experiences.

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📋

Current RSA certificate

Valid Responsible Service of Alcohol certificate required for compliance.

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5 criteria for this job
Food & beverage leadership experience
Proven experience leading food & beverage operations in hospitality.

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Strong guest service focus
Demonstrated ability to ensure exceptional guest experiences.

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Current RSA certificate
Valid Responsible Service of Alcohol certificate required for compliance.

View

Experience with hospitality software
Familiarity with Micros, Opera, and 7Rooms systems preferred.

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Ability to thrive in fast-paced environments
Experience managing operations under pressure while maintaining quality.

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