Fraud and Scams Investigations Manager
About the job
The Manager, Fraud & Scams Investigations is a pivotal job at Beyond Bank, leading the charge against financial crime by providing strategic and operational leadership. This role is essential for minimizing losses and protecting customers while fostering a high-performance culture within the team. Collaboration is key, as the team works closely with various stakeholders to ensure effective investigations and support for affected members.
You'll be responsible for
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Leading fraud investigations
Leading a team of Fraud/Scam Analysts to ensure timely and high-quality investigation outcomes by setting priorities and driving performance against SLAs and standards.🌱
Coaching and mentoring
Coaching and mentoring staff through ongoing guidance, knowledge sharing, and feedback to build capability in fraud/scam investigative practices.🛠️
Developing prevention tools
Leading and championing the development and enhancement of fraud and scam prevention tools and technologies to improve the control environment.Key criteria
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Fraud investigation experience
Demonstrated experience in investigating fraud and scam matters.View
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Transaction analysis skills
Proven ability to conduct detailed transaction analysis.View
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AML/CTF regulatory knowledge
Strong understanding of AML/CTF Act and reporting requirements.View
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