Fraud and Scams Investigations Manager
About the job
The Manager, Fraud & Scams Investigations is a pivotal job that leads Beyond Bank Australia’s end-to-end fraud and scam investigation capability. This job is vital for minimising losses and protecting customers while driving continuous improvement in detection and prevention measures. The team thrives on collaboration, high performance, and a commitment to excellence.
You'll be responsible for
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Leading a team
Leading the Fraud/Scam Analyst(s) on day-to-day activities, ensuring that tasks are prioritised and completed accurately in a timely manner.🌱
Coaching and mentoring
Coaching and mentoring staff through ongoing guidance, knowledge sharing, and feedback, building capability in fraud/scam investigative practices.🔧
Overseeing investigations
Overseeing the identification and improvement of the effectiveness of transaction monitoring rules/typologies for the identification of fraud/scam activity.Key criteria
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Fraud investigation experience
Demonstrated experience in investigating fraud and scam matters.View
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Transaction analysis skills
Proven ability to conduct detailed transaction analysis.View
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AML/CTF knowledge
Strong understanding of AML/CTF Act regulatory reporting requirements.View
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