Front Office Duty Manager
About the job
This job is about being a Front Office Duty Manager at Pullman & Mercure Melbourne Albert Park, where you will lead a passionate team dedicated to providing exceptional guest experiences. Your impact will be felt through your proactive approach to guest engagement and team development. The hotel values collaboration and growth, creating an environment where everyone can thrive together.
You'll be responsible for
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Leading front office professionals
Supervising, supporting, and training front office team members to ensure an exceptional guest experience.💰
Managing financial and administrative tasks
Handling cash, reconciliations, and shift reports to ensure accurate daily revenue accounting.🤝
Collaborating with other departments
Working with various departments to ensure seamless daily operations and a smooth guest experience.Key criteria
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Front office management experience
1-2 years in a supervisory or duty manager roleView
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Strong communication skills
Ability to engage effectively with guests and team membersView
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Excellent time management
Proven ability to prioritize tasks in a fast-paced environmentView
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