Minor International52 jobs

Front Office Supervisor

Mid levelFull-timeOfficeMelbourne VIC, AustraliaAdministrationCustomer servicePosted 2 days agoVerified 2 days ago
Think you're a good fit?See what the hiring team are looking for

About the job

The Front Office Supervisor position at Oaks Melbourne on Market Hotel is all about leading a dedicated team to deliver exceptional guest experiences. This job plays a crucial role in ensuring guests feel welcomed and valued, while also fostering a positive workplace culture. The team thrives on collaboration and innovation, making it a fantastic opportunity for those looking to grow in the hospitality industry.

You'll be responsible for

👥

Leading and supporting the team

Guide the team in delivering exceptional guest experiences and ensure a warm welcome for all guests.
🏨

Managing guest arrivals and departures

Oversee the check-in/check-out process to ensure a seamless experience for guests.
🛎️

Addressing guest complaints

Resolve guest issues promptly and professionally to maintain high levels of satisfaction.

Key criteria

👥

Leadership experience

Demonstrated experience managing and motivating a team effectively.

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🏨

Hospitality background

Extensive experience in hotel or resort settings.

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🌟

Customer service skills

Proven ability to maintain professionalism in high-pressure situations.

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Meet the team

About the company

View your fit

4 criteria for this job
Leadership experience
Demonstrated experience managing and motivating a team effectively.

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Hospitality background
Extensive experience in hotel or resort settings.

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Customer service skills
Proven ability to maintain professionalism in high-pressure situations.

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Time management skills
Strong ability to prioritize tasks and meet deadlines.

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