Minor International1 follower129 jobs

Front Office Supervisor

Mid levelFull-timeHybridBrisbane QLD, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The job is about becoming a Full Time Front Office Supervisor at Oaks Brisbane Wooloongabba Suites, where you will play a vital role in delivering exceptional guest experiences. This position is crucial for ensuring that guests feel welcomed and valued, while also leading a dedicated team. The team thrives on collaboration and innovation, fostering a workplace culture that celebrates personal growth and professional development.

Meet the team

About the company

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You'll be responsible for

🤝

Leading and supporting the team

Lead and support the team in delivering exceptional guest experiences and ensuring a warm welcome for all guests.
🛎️

Managing guest experiences

Manage guest arrivals and departures efficiently, ensuring a seamless check-in/check-out experience.
🗣️

Addressing guest complaints

Address and resolve guest complaints promptly and professionally, maintaining high levels of guest satisfaction.

Key criteria

👥

Proven leadership skills

Demonstrated experience managing and motivating a team effectively.

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🏨

Hospitality industry background

Extensive experience in hotel or resort settings.

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🌟

Exceptional customer service

Proven ability to maintain professionalism in high-pressure situations.

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A meaningful career starts with a match

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4 criteria for this job
Proven leadership skills
Demonstrated experience managing and motivating a team effectively.

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Hospitality industry background
Extensive experience in hotel or resort settings.

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Exceptional customer service
Proven ability to maintain professionalism in high-pressure situations.

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Strong time management
Experience prioritizing tasks to ensure timely completion.

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