Minor International1 follower129 jobs

Front Office Supervisor

Mid levelFull-timeOfficeBrisbane QLD, AustraliaPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Front Office Supervisor position at Oaks Brisbane Mews Suites is all about leading a passionate team to create unforgettable guest experiences. This job plays a vital role in ensuring that every guest feels welcomed and valued, contributing to the overall success of Minor Hotels. The team thrives on collaboration, innovation, and a shared commitment to excellence, making it a fantastic environment for personal and professional growth.

Meet the team

About the company

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You'll be responsible for

👨‍👩‍👧‍👦

Leading the team

Lead and support the team in delivering exceptional guest experiences and ensuring a warm welcome for all guests.
✅

Overseeing daily tasks

Oversee the completion of daily tasks, ensuring they are executed accurately and in a timely manner.
🛎️

Managing guest experiences

Manage guest arrivals and departures efficiently, ensuring a seamless check-in/check-out experience.

Key criteria

👥

Proven leadership experience

Demonstrated experience managing and motivating a front office team.

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🏨

Hospitality industry background

Extensive background in hotel or resort guest service operations.

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🌟

Exceptional customer service skills

Proven ability to maintain professionalism in high-pressure situations.

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A meaningful career starts with a match

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5 criteria for this job
Proven leadership experience
Demonstrated experience managing and motivating a front office team.

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Hospitality industry background
Extensive background in hotel or resort guest service operations.

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Exceptional customer service skills
Proven ability to maintain professionalism in high-pressure situations.

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Strong time management skills
Experience prioritising tasks for timely completion of duties.

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Impeccable professional presentation
Professional appearance reflecting high organisational standards.

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