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Front Office Manager - Ibis Styles hobart

Mid levelFull-timeOfficeHobart TAS 7000, AustraliaPosted 4 days agoVerified 4 days ago
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About the job

This job is all about leading the Front Office at Tasmania’s largest hotel, where hospitality is truly a work of heart. As a Front Office Manager, you will have the incredible opportunity to shape the guest experience and team culture in a vibrant, fast-paced environment. The team thrives on collaboration and support, ensuring that every day brings new challenges and rewards.

You'll be responsible for

👥

Leading the Front Office team

Lead, coach and develop the Front Office team, creating a positive, accountable and high-performing culture.
🚪

Overseeing Front Office operations

Oversee all Front Office operations, ensuring smooth arrivals, departures and guest interactions.
🌟

Managing guest satisfaction

Drive guest satisfaction, loyalty enrolments, upselling and other key departmental performance measures.

Key criteria

🏨

Front Office management experience

5+ years of experience in Front Office operations.

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📊

Budgeting and forecasting skills

Proven experience managing budgets and forecasting revenue.

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👥

Team leadership experience

Demonstrated experience leading and developing a diverse team.

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Meet the team

About the company

View your fit

5 criteria for this job
Front Office management experience
5+ years of experience in Front Office operations.

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Budgeting and forecasting skills
Proven experience managing budgets and forecasting revenue.

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Team leadership experience
Demonstrated experience leading and developing a diverse team.

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Opera PMS knowledge
Strong knowledge of Opera PMS and Front Office procedures.

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Roster management skills
Experience managing rosters and departmental productivity.

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