Front Office Manager - Ibis Styles Hobart
About the job
This job is about leading the Front Office at Tasmania’s largest hotel, where hospitality is truly a work of heart. The impact of this role is significant, as it shapes the experience of thousands of guests each year while fostering a positive team culture. Collaboration with an experienced leadership team and the global Accor network empowers you to bring your unique leadership style to the forefront.
You'll be responsible for
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Leading the Front Office team
Leading, coaching and developing the Front Office team, creating a positive, accountable and high-performing culture.🔑
Overseeing Front Office operations
Overseeing all Front Office operations, ensuring smooth arrivals, departures and guest interactions.🌟
Managing guest satisfaction
Driving guest satisfaction, loyalty enrolments, upselling and other key departmental performance measures.Key criteria
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Front office management experience
5+ years in Front Office operations within a hotel.View
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Budgeting and forecasting skills
Proven experience managing budgets and forecasting revenue.View
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Team leadership experience
Demonstrated ability to lead and develop a diverse team.View
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