Front Office Supervisor (Full Time)
About the job
The job is about becoming a Front Office Supervisor at Swissôtel Sydney, where you will lead a dynamic team in delivering exceptional guest experiences. This position plays a crucial role in ensuring the smooth operation of the Front Office, making a significant impact on guest satisfaction and team performance. The team values collaboration, professionalism, and a commitment to providing heartfelt service.
You'll be responsible for
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Overseeing operations
Assisting the Front Office Management in overseeing the efficient running of the Front Office Department, including operations and employees.📈
Driving projects
Driving Front Office projects and departmental KPIs alongside the FO leadership team.👩🏫
Providing guidance
Providing guidance, support, training, and leadership to all employees.Key criteria
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Front office experience
Minimum 2 years in front office operations.View
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Leadership qualities
Demonstrated leadership experience in a hospitality setting.View
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Software proficiency
Experience with Microsoft Office and OPERA PMS or OPERA Cloud.View
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