Front Office Team Leader | Full Time | Crowne Plaza Melbourne
About the job
As a Front Office Team Leader at Crowne Plaza Melbourne, you will create memorable experiences for guests while leading a passionate team. Your role is vital in ensuring exceptional customer service and a welcoming atmosphere, making every guest feel at home. The team thrives on collaboration and support, fostering personal growth and well-being.
You'll be responsible for
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Leading the front office team
Showcasing passion for hospitality and customer service to inspire the team.🏡
Creating a warm atmosphere
Ensuring guests feel at home and providing local insights for a friction-free experience.💳
Handling transactions
Managing guest transactions and anticipating their needs for a seamless stay.Key criteria
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Hotel front office experience
Demonstrated experience in a front office environment at a hotel.View
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Strong communication skills
Proven ability to communicate effectively with guests and team members.View
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Flexible availability
Experience working rotating shifts between 7am and 11pm, 7 days a week.View
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