Front Office Supervisor (Full Time)
About the job
The job is about becoming a Front Office Supervisor at Swissôtel Sydney, where you will lead a dynamic Front Office team in delivering exceptional service to guests. This position is crucial for ensuring smooth operations and maintaining high standards of hospitality. The team values collaboration, professionalism, and a commitment to providing heartfelt service.
You'll be responsible for
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Overseeing operations
Assisting the Front Office Management in overseeing the efficient running of the Front Office Department, including operations and employees.📈
Driving projects
Along with the Front Office leadership team, driving Front Office projects and departmental KPIs.🤝
Providing guidance
Providing guidance, support, training, and leadership to all employees while maintaining a professional attitude.Key criteria
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Front office experience
Minimum 2 years in front office operations.View
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Software proficiency
Experience with Microsoft Office and OPERA PMS or OPERA Cloud.View
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Communication skills
Excellent verbal and written English communication abilities.View
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