Australian Taxation Office19 followers78 jobs

Frontline Operations Officer (Affirmative measure – Aboriginal and Torres Strait Islander employment)

JuniorFull-timeOfficeSydney NSW, AustraliaPeople and cultureOperations consultingCustomer servicePosted 1 day ago
View your fit0 of 9 criteria met

About the job

This job is all about joining the Frontline Operations group, where passionate and client-focused individuals can make a real difference. By providing guidance and support to clients in meeting their taxation and superannuation obligations, team members play a crucial role in fostering positive relationships and delivering exceptional service. Collaboration and knowledge sharing are key, as the team works together to resolve issues and continuously improve outcomes for clients.

You'll be responsible for

📞

Assisting clients

Helping clients through various channels to meet their taxation and superannuation obligations.
❤️

Building relationships

Maintaining positive client relationships and making informed decisions to resolve inquiries.
🗂️

Recording information

Accurately recording client information to maintain the integrity of ATO records.

What we're looking for

📞

Client engagement experience

Demonstrated experience assisting clients through various communication channels.

View fit

📊

Analytical problem-solving skills

Proven ability to analyze client inquiries and provide tailored solutions.

View fit

📜

Knowledge of taxation and superannuation

Understanding of relevant legislation and compliance requirements.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Client engagement experience
Demonstrated experience assisting clients through various communication channels.

View

Analytical problem-solving skills
Proven ability to analyze client inquiries and provide tailored solutions.

View

Knowledge of taxation and superannuation
Understanding of relevant legislation and compliance requirements.

View

Relationship management skills
Experience building and maintaining positive client relationships.

View

Record-keeping accuracy
Proven track record of maintaining accurate client records.

View

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