Guest Service Agent Alamanda Palm Cove
About the job
This job is about advancing your customer service and administration career while working with a fantastic team in a beautiful location. Supporting the Front Office, Sales, and Banqueting teams at Alamanda Palm Cove Hotel, you will play a vital role in creating exceptional guest experiences. The team values collaboration, positivity, and a genuine desire to help others, making it a great fit for those who thrive in a dynamic environment.
You'll be responsible for
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Delivering exceptional guest experiences
Help guests at every stage of their journey, from reservations to check-out, ensuring a memorable stay.🏖️
Promoting the hotel brand
Act as an ambassador for Alamanda Palm Cove, positively representing and promoting the boutique brand.🔗
Coordinating with departments
Work collaboratively with other teams to ensure seamless operations and guest satisfaction.Key criteria
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Excellent telephone technique
Demonstrated ability to maintain friendly relations with customers.View
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Strong administrative skills
Well-developed computer knowledge for efficient task management.View
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Good time management
Proven ability to prioritize tasks in a fast-paced environment.View
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