Lancemore Hotel Group8 jobs

Guest Service Agent Alamanda Palm Cove

JuniorContractHybridCairns, QLD, AustraliaAdministrationCustomer servicePosted 3 months agoVerified 21 hours ago
Pending fitX of Y criteria met

About the job

This job is about advancing your customer service and administration career while working with a fantastic team in a beautiful location. Supporting the Front Office, Sales, and Banqueting teams at Alamanda Palm Cove Hotel, you will play a vital role in creating exceptional guest experiences. The team values collaboration, positivity, and a genuine desire to help others, making it a great fit for those who thrive in a dynamic environment.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

✨

Delivering exceptional guest experiences

Help guests at every stage of their journey, from reservations to check-out, ensuring a memorable stay.
🏖️

Promoting the hotel brand

Act as an ambassador for Alamanda Palm Cove, positively representing and promoting the boutique brand.
🔗

Coordinating with departments

Work collaboratively with other teams to ensure seamless operations and guest satisfaction.

Key criteria

📞

Excellent telephone technique

Demonstrated ability to maintain friendly relations with customers.

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🖥️

Strong administrative skills

Well-developed computer knowledge for efficient task management.

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⏰

Good time management

Proven ability to prioritize tasks in a fast-paced environment.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Excellent telephone technique
Demonstrated ability to maintain friendly relations with customers.

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Strong administrative skills
Well-developed computer knowledge for efficient task management.

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Good time management
Proven ability to prioritize tasks in a fast-paced environment.

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Exceptional interpersonal skills
Ability to engage positively with guests and team members.

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Customer service experience
Experience delivering exceptional service in a hospitality setting.

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