Minor International71 jobs

Guest Service Agent

JuniorFull-timeOfficeBrisbane QLD, AustraliaCustomer servicePosted 6 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Guest Service Agent position at Oaks Brisbane Lexicon Suites is all about creating memorable experiences for guests. This job is crucial in ensuring that every guest feels welcomed and valued from the moment they arrive. The team thrives on collaboration and is dedicated to delivering exceptional service, making it a fantastic opportunity for those passionate about hospitality.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

👋

Welcoming guests

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
📞

Communicating effectively

Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
📅

Managing reservations

Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.

Key criteria

🌟

Customer service experience

Demonstrated background in high-quality service in hospitality.

View

📞

Effective communication skills

Proven ability to articulate information clearly across various mediums.

View

📝

Reservation management skills

Experience overseeing guest reservations and special requests accurately.

View

View more

A meaningful career starts with a match

View your fit

4 criteria for this job
Customer service experience
Demonstrated background in high-quality service in hospitality.

View

Effective communication skills
Proven ability to articulate information clearly across various mediums.

View

Reservation management skills
Experience overseeing guest reservations and special requests accurately.

View

Problem resolution experience
Adept at resolving guest issues and enhancing their experience.

View

Similar jobs

View all
Accor Hotels
Accor Hotels
Guest Service AgentPerth, WA · Part-time
As a Guest Services Agent at Mercure Perth, you'll be the friendly face and first point of contact for all guests and visitors, creating memorable experiences from the moment they arrive. This job is all about making a positive impact, ensuring every guest feels welcomed and valued. The team thrives on collaboration and embraces flexibility, working together to deliver exceptional service and hospitality.
Minor International
Minor International
Guest Service AgentBrisbane, QLD · Part-time
The Guest Service Agent position at Oaks Brisbane Aurora Suites is all about creating memorable experiences for guests from the moment they arrive. This job plays a crucial role in ensuring guests feel at home and receive exceptional service throughout their stay. The team thrives on collaboration and innovation, fostering a supportive environment where everyone can grow and succeed.
Village Roadshow
Village Roadshow
Guest Service AgentQLD · Full-time
As a Guest Service Agent at Sea World Resort, you will be the face of our resort, creating unforgettable experiences for every guest. This job is all about making connections, providing exceptional service, and ensuring that each guest feels like a VIP. Join a team that thrives on excitement and adventure, where every day brings new opportunities to shine!
Minor International
Minor International
Guest Service AgentNSW · Part-time
The Guest Service Agent position at Elysia Wellness Retreat is all about creating memorable experiences for guests from the moment they arrive. This job plays a crucial role in ensuring guests feel welcomed and supported throughout their stay, making it an essential part of the team. At Minor Hotels, collaboration and a commitment to exceptional service are at the heart of how the team works.