IHG Hotels & Resorts4 followers82 jobs

Guest Service Agent

JuniorPart-timeOfficeAustraliaPosted 1 week agoVerified 8 hours ago
Pending fitX of Y criteria met

About the job

As a Guest Service Agent - Receptionist, you will play a crucial role in creating unforgettable experiences for guests at one of the world's most international luxury hotel brands. Your ability to provide seamless transactions, exceptional local insights, and anticipate every request will ensure guests feel right at home. The team thrives on collaboration and inclusivity, fostering an environment where everyone can grow and make a difference.

Meet the team

About the company

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You'll be responsible for

🤗

Welcoming guests

Kicking off truly memorable guest experiences with the warmest of welcomes.
📅

Managing bookings

Handling guest bookings, suggesting upgrades, and promoting amenities.
💳

Processing payments

Taking, managing, and receiving cash and credit payments efficiently for guest bookings.

Key criteria

🗣️

Communication skills

Demonstrated ability to engage with guests effectively.

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🛠️

Problem-solving skills

Proven experience turning guest issues into positive experiences.

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📅

Flexible availability

Experience working varied shifts, including nights and weekends.

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A meaningful career starts with a match

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5 criteria for this job
Communication skills
Demonstrated ability to engage with guests effectively.

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Problem-solving skills
Proven experience turning guest issues into positive experiences.

View

Flexible availability
Experience working varied shifts, including nights and weekends.

View

Tech-savvy
Proficient in basic math and computer skills for transactions.

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Fluency in English
Strong command of English for effective guest interactions.

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