Minor International1 follower158 jobs

Guest Service Agent

JuniorFull-timeOfficeJindabyne NSW 2627, AustraliaPosted 5 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Guest Service Agent position at Oaks Lake Crackenback Resort is all about creating memorable experiences for guests. This job is vital in ensuring that every visitor feels welcomed and valued from the moment they arrive. The team thrives on collaboration and is dedicated to delivering exceptional service, making it a fantastic opportunity for those passionate about hospitality.

Meet the team

About the company

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You'll be responsible for

👋

Welcoming guests

Providing a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
💬

Communicating effectively

Maintaining clear and courteous communication with guests, colleagues, and stakeholders to provide exceptional service.
📅

Processing reservations

Overseeing the accurate processing of guest reservations, updates, and special requests, utilising property management systems.

Key criteria

🌟

Customer service experience

Demonstrated background in high-quality service in hospitality.

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🗣️

Effective communication skills

Proven ability to articulate information clearly across various mediums.

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💼

Professional presentation

Maintains polished appearance reflecting company standards.

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A meaningful career starts with a match

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4 criteria for this job
Customer service experience
Demonstrated background in high-quality service in hospitality.

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Effective communication skills
Proven ability to articulate information clearly across various mediums.

View

Professional presentation
Maintains polished appearance reflecting company standards.

View

Flexible work schedule
Experience working varied shifts, including weekends and holidays.

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