Schneider Electric
About the job
The Key Account Manager (Relationship & Retention Specialist) is a vital part of a purpose-driven organisation that creates meaningful travel and leisure experiences. This job focuses on strengthening client relationships and driving repeat business across the RACV Conferences & Events portfolio. The team thrives on collaboration, innovation, and delivering exceptional service to ensure RACV is the preferred partner for conference and event clients.
You'll be responsible for
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Managing key accounts
Manage a defined portfolio of key corporate, government, and agency accounts across the RACV Group.📝
Developing account plans
Develop and execute tailored account plans to strengthen partnerships, maximise lifetime value, and ensure ongoing retention.🔄
Leading rebooking process
Lead the rebooking process post-event to secure repeat business and strengthen account continuity.What we're looking for
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5+ years in hospitality sales
Experience in key account or relationship management is essential.View fit
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Proven revenue growth success
Demonstrated ability to achieve growth through retention and upselling.View fit
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Strong commercial acumen
Understanding of conference and events market dynamics is crucial.View fit
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