L2 Systems Analyst, SaaS Operations, Officer
About the job
The L2 Systems Analyst job is a dynamic opportunity for those who thrive in client-facing environments, combining business acumen with technical expertise. This position plays a crucial role in managing the production of Charles River IMS systems for Asia Pacific clients, ensuring they receive top-notch support and service. Join a team that values collaboration, innovation, and continuous improvement in delivering exceptional solutions.
You'll be responsible for
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Providing expert level remote management
Managing and supporting client production Charles River IMS solutions remotely with expertise.📊
Monitoring daily operational processing
Overseeing daily operations to ensure smooth processing and support for clients.🔧
Assisting with problem support and resolution
Helping clients troubleshoot and resolve issues with their systems.Key criteria
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5+ years in financial services
Experience in investment management or trading systems is essential.View
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Excellent customer service skills
Proven ability to deliver superior support to clients.View
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Database management experience
Experience with MS SQL Server, Oracle, or Sybase administration.View
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