Manager, Account Management
About the job
The Manager, Account Management job at Simpro is an exciting opportunity to lead a dynamic team focused on driving revenue growth through existing customer relationships. This position is crucial for scaling the company's success and requires a blend of strategic thinking and hands-on leadership. Collaboration and a culture of accountability are at the heart of how the team operates.
You'll be responsible for
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Building and leading a team
Build, lead, and scale a team of Account Managers focused on upsell, cross-sell, and expansion revenue.🏆
Owning team performance
Own team performance against Net Revenue Retention, expansion pipeline, and closed revenue targets.🔄
Implementing sales motions
Implement and embed a repeatable expansion sales motion across SMB and Mid-Market segments.Key criteria
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Proven experience in account management
Demonstrated experience leading a quota-carrying Account Management team in SaaSView
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Strong track record in revenue targets
Proven ability to deliver against Net Revenue Retention and expansion revenue goalsView
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Expertise in upsell and cross-sell
Deep knowledge of scaling upsell and cross-sell strategies across teamsView
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