Beyond Bank Australia3 followers11 jobs

Member Relationship Consultant - Service

JuniorMid levelFull-timeOfficePerth WA, AustraliaPeople and cultureCustomer servicePosted 3 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The Member Relationship Consultant job at Beyond Bank is an exciting opportunity to elevate your customer service skills while making a positive impact on members' lives. This position is all about delivering exceptional support and solutions, ensuring that every interaction is meaningful and fulfilling. The team thrives on collaboration, accountability, and a shared commitment to member satisfaction.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📞

Providing exceptional customer service

Delivering outstanding support through phone and digital interactions with staff and members.
⚡

Resolving member needs

Addressing staff and member needs and concerns in a prompt and efficient manner.
🤝

Building relationships

Creating strong working relationships with other departments to enhance member experience.

Key criteria

🔍

Attention to detail

Proven experience ensuring accuracy to minimize errors and complaints.

View

📞

Customer service experience

Demonstrated experience providing exceptional support through various channels.

View

💻

IT systems proficiency

Experience navigating multiple IT systems effectively in a fast-paced environment.

View

View more

A meaningful career starts with a match

Similar jobs

View all
People First Bank
People First Bank
Member Service Consultant - Knox BranchVIC · Part-time
As a Member Service Consultant at People First Bank, you will embark on an exciting journey in the banking industry, serving as the welcoming face for our members. Your role is vital in delivering high-quality customer service, understanding their needs, and connecting them with the right banking products. The team thrives on collaboration and support, ensuring every member feels valued and empowered in their financial journey.
RAC WA
RAC WA
Member Solutions ConsultantJoondalup, WA · Full-time
The Member Solutions Consultant job at RAC is all about creating sustainable value for members through trust and security. This position plays a crucial role in helping over 1.3 million members get back on the road by delivering personalized solutions. The team thrives on collaboration, celebrating successes, and supporting each other in a vibrant work environment.
People First Bank
People First Bank
Member Experience Officer - Heritage Bank, Caloundra BranchCaloundra, QLD · Full-time
The Member Experience Officer position at People First Bank is an exciting opportunity for customer service professionals looking to embark on a rewarding career in banking. This job is all about being the welcoming face of the bank, delivering exceptional service, and supporting customers on their financial journeys. The team thrives on collaboration and is dedicated to making a positive impact in the community.
Flight Centre
Flight Centre
Member Support SpecialistNSW · Full-time
The Member Support Specialist job is all about being the heartbeat of the member network, supporting and empowering independent travel advisors. This role is crucial for ensuring that members have everything they need to thrive, from onboarding to ongoing support. The team values collaboration and is dedicated to creating a positive and engaging environment for all members.

View your fit

4 criteria for this job
Attention to detail
Proven experience ensuring accuracy to minimize errors and complaints.

View

Customer service experience
Demonstrated experience providing exceptional support through various channels.

View

IT systems proficiency
Experience navigating multiple IT systems effectively in a fast-paced environment.

View

Team collaboration skills
Proven ability to build strong relationships across departments for member satisfaction.

View