About the job
As a Member Solutions Consultant at RAC, you will be at the forefront of delivering exceptional service to over 1.3 million members. This job is all about creating meaningful connections and providing tailored solutions that enhance member experiences. Join a supportive team that values collaboration and celebrates success, while you grow your knowledge and skills in a vibrant environment.
You'll be responsible for
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Providing support to members
Be the first point of contact for around 50–60 RAC members each day, offering tailored solutions and reassurance.🔄
Navigating systems
Confidently navigate multiple systems while delivering engaging, high-quality conversations with members.✅
Meeting compliance requirements
Ensure compliance with regulatory standards while assisting members.Key criteria
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Strong computer literacy
Experience confidently navigating multiple systems while engaging with members.View
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Experience in fast-paced environments
Proven background meeting KPIs and sales targets individually and as part of a team.View
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Clear communication skills
Demonstrated ability to build rapport and engage effectively with members.View
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