RAC WA30 jobs

Member Solutions Consultant

JuniorMid levelFull-timeOfficeJoondalup WA 6027, AustraliaWest Perth WA 6005, AustraliaSalesCustomer servicePosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Member Solutions Consultant position at RAC is all about creating sustainable value for members by delivering personalized solutions and support. This role is crucial as it serves as the first point of contact for over 1.3 million members, helping them get the most out of their policies. The team thrives on collaboration, celebrating success, and fostering a supportive environment that encourages growth.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📞

Providing support to members

Being the first point of contact for around 50–60 RAC members each day, offering guidance and reassurance.
🔍

Navigating systems

Confidently navigating multiple systems while delivering engaging, high-quality conversations with members.
🎯

Offering tailored solutions

Understanding individual needs and providing personalized solutions to enhance member satisfaction.

Key criteria

💻

Computer literacy

Proven ability to navigate multiple systems confidently.

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📈

Experience in fast-paced environments

Demonstrated experience meeting KPIs and sales targets.

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🗣️

Clear communication skills

Strong ability to build rapport with members.

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A meaningful career starts with a match

View your fit

4 criteria for this job
Computer literacy
Proven ability to navigate multiple systems confidently.

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Experience in fast-paced environments
Demonstrated experience meeting KPIs and sales targets.

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Clear communication skills
Strong ability to build rapport with members.

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Empathy and resilience
Experience supporting members through challenging situations.

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