MedHealth422 jobs

NDIS Intake and Scheduling Officer

Mid levelFull-timeOfficeHobart TAS 7000, AustraliaAdministrationCustomer servicePosted 1 month agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

This job is about joining a dynamic Concierge (Intake) Team at Ability Action Australia, where you will provide essential support to NDIS participants and stakeholders. Your work will have a meaningful impact, helping individuals access the care they need to enhance their lives. The team values collaboration and a proactive approach, ensuring a positive experience from the first contact through to service delivery.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📑

Allocating referrals efficiently

Ensure NDIS participants receive timely and appropriate services by managing referrals effectively.
🤝

Collaborating with NDIS stakeholders

Work closely with stakeholders to convert enquiries into referrals while delivering exceptional customer service.
💰

Managing funding requests

Oversee funding requests to ensure NDIS funds are available and used appropriately for participants.

Key criteria

🧑‍🤝‍🧑

Experience in NDIS or client-facing roles

Demonstrated experience in the NDIS sector or similar roles.

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💬

Strong customer engagement skills

Proven ability to communicate and negotiate effectively.

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📅

Ability to manage priorities

Experience working independently and adapting to changing environments.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Experience in NDIS or client-facing roles
Demonstrated experience in the NDIS sector or similar roles.

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Strong customer engagement skills
Proven ability to communicate and negotiate effectively.

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Ability to manage priorities
Experience working independently and adapting to changing environments.

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Proficiency in Microsoft Office and databases
Skilled in using prescribed systems and processes.

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Accurate case management record-keeping
Experience maintaining detailed documentation of interactions.

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