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NDIS Intake and Scheduling Officer

Mid levelFull-timeOfficeSydney NSW, AustraliaAdministrationCustomer servicePosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

Ability Action Australia is seeking an experienced individual to join the Concierge (Intake) Team in Alexandria. This job is all about providing on-the-ground support to both internal and external stakeholders, ensuring that NDIS participants receive the care they need when they need it. The team values collaboration and a proactive approach, creating a positive service delivery experience for everyone involved.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

πŸ“‹

Allocating referrals

Allocating referrals efficiently to ensure NDIS participants receive timely and appropriate services.
🀝

Collaborating with stakeholders

Collaborating with NDIS stakeholders to convert enquiries into referrals while delivering exceptional customer service.
πŸ’°

Managing funding requests

Managing funding requests to ensure NDIS funds are available and used appropriately.

Key criteria

πŸ“‹

Understanding of NDIS principles

Demonstrated knowledge of NDIS principles and disability service standards.

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🀝

Experience in client-facing roles

Proven experience in intake or case management roles.

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πŸ’»

Proficiency in Microsoft Office

Experience using Microsoft Office and database systems effectively.

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A meaningful career starts with a match

View your fit

4 criteria for this job
Understanding of NDIS principles
Demonstrated knowledge of NDIS principles and disability service standards.

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Experience in client-facing roles
Proven experience in intake or case management roles.

View

Proficiency in Microsoft Office
Experience using Microsoft Office and database systems effectively.

View

NDIS Worker Screening Clearance
Holds NDIS Worker Screening Clearance and Working with Children Check.

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