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Operations Coordinator - Full-Time (Includes Weekend Coverage)

JuniorMid levelFull-timeHybridSydney NSW, AustraliaCustomer service and supportAdministrative support and operationsPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Operations Coordinator at Loadshift plays a crucial role in delivering exceptional value to clients while supporting the Operations Team. This job is all about ensuring that Australia’s freight keeps moving smoothly, especially over the weekends. The team thrives on collaboration, problem-solving, and a supportive environment that celebrates achievements.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🗓️

Providing operational coverage

Deliver operational coverage for 4 days during the week and at least 1 day on the weekend.
🚦

Monitoring transport jobs

Monitor active transport jobs and assist customers to keep loads moving smoothly.
📧

Communicating with stakeholders

Communicate with shippers and carriers to resolve issues and escalate urgent matters.

Key criteria

📞

Phone communication skills

Experience confidently speaking with customers over the phone.

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🗂️

Organisational skills

Proven ability to manage tasks independently and efficiently.

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🧠

Problem-solving ability

Demonstrated capability to stay calm and think quickly under pressure.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Phone communication skills
Experience confidently speaking with customers over the phone.

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Organisational skills
Proven ability to manage tasks independently and efficiently.

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Problem-solving ability
Demonstrated capability to stay calm and think quickly under pressure.

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Team collaboration experience
Experience working effectively within a supportive team environment.

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Logistics or customer service experience
Background in logistics, administration, or customer service is a plus.

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