About the job
The Outbound Travel Consultant job at RACV is all about creating memorable travel experiences for customers and members. This position plays a vital role in shaping member experiences while being part of a supportive and collaborative team. With a focus on delivering exceptional service and maximizing member benefits, you'll have the opportunity to thrive in a dynamic environment.
You'll be responsible for
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Booking travel products
Be flexible to book and provide customer service support for all Travel & Experience products.📞
Delivering exceptional service
Deliver exceptional service via phone, email, and online channels.📚
Educating members
Educate members on RACV Travel & Experiences offerings and savings.Key criteria
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Travel sales experience
Demonstrated experience in travel sales or hotel reservations.View
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Telephony system proficiency
Experience with Genesys Cloud and other relevant systems.View
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Communication skills
Excellent communication and negotiation skills for customer interactions.View
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