Accor5 followers3 jobs

Partner Experience Specialist

JuniorMid levelFull-timeHybridPalm Cove QLD 4879, AustraliaPosted 19 hours agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

Join Accor as a Partner Experience Specialist and embark on an exciting journey in the hospitality industry! This job is all about building strong relationships with apartment owners and potential investors while solving complex challenges. The team thrives on collaboration, support, and a shared passion for delivering exceptional service, making it a fantastic opportunity for personal and professional growth.

You'll be responsible for

🏗️

Building relationships

Build and maintain deep, lasting trust with current apartment owners while establishing connections with potential investors and key building stakeholders.
🕵️‍♂️

Problem solving & investigation

Respond to inquiries from apartment owners regarding their investments, financial returns, and account structures, proactively investigating details and analysing account data.
✅

De-escalation & resolution

Effectively address and resolve complex inquiries or concerns, turning challenging situations into positive outcomes.

Key criteria

🤝

Relationship management experience

Proven experience building trust with diverse stakeholders.

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🧩

Problem-solving skills

Demonstrated ability to analyze data and resolve complex issues.

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📜

Knowledge of industry legislation

Experience with relevant real estate and hospitality regulations.

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5 criteria for this job
Relationship management experience
Proven experience building trust with diverse stakeholders.

View

Problem-solving skills
Demonstrated ability to analyze data and resolve complex issues.

View

Knowledge of industry legislation
Experience with relevant real estate and hospitality regulations.

View

Strong communication skills
Proven written and verbal communication abilities to engage effectively.

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Organizational skills
Experience managing multiple tasks and prioritizing under pressure.

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