About the job
The Partner Experience Specialist at Accor plays a vital role in the Asset Management Team, focusing on building and nurturing strong relationships with apartment owners. This position is not just a job; it’s a career launchpad in a global hospitality leader that values passion and potential. Team members thrive in a supportive environment that encourages personal and professional growth, making every day an opportunity to inspire and connect.
You'll be responsible for
🤝
Relationship Management
Build and maintain deep, lasting trust with current apartment owners while establishing connections with potential investors and key building stakeholders.🔍
Problem Solving & Investigation
Respond to inquiries from apartment owners regarding their investments, financial returns, and account structures, proactively investigating details and delivering clear resolutions.🛠️
De-escalation & Resolution
Effectively address and resolve complex inquiries or concerns, turning challenging situations into positive outcomes.Key criteria
🤝
Relationship management experience
Demonstrated experience building trust with diverse stakeholders.View
🛠️
Problem-solving skills
Proven ability to analyse data and deliver accurate resolutions.View
📜
Industry knowledge
Understanding of management letting options and relevant legislation.View
View more
