Patient Access Team Leader - Primary Care
About the job
Join Oral Health Victoria as a Patient Access Team Leader in a full-time, ongoing opportunity! This role is crucial for leading the Patient Access team and ensuring outstanding patient experiences at the Royal Dental Hospital of Melbourne. Collaborate with a supportive team that values open communication and strives to make a real difference in people's lives.
You'll be responsible for
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Leading the patient administration team
Managing recruitment, rostering, onboarding, coaching, and performance management of the team.😊
Improving patient experience
Monitoring and enhancing administration functions to ensure effective patient access and satisfaction.📈
Managing budgets and financial performance
Overseeing team budgets and ensuring compliance with financial guidelines and policies.Key criteria
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5+ years leading clinical teams
Demonstrated experience managing teams in a clinical setting.View
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Budget management experience
Proven ability to manage team budgets and financial reconciliation.View
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Experience with Titanium
Familiarity with Titanium software is desirable.View
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