Oral Health Victoria2 followers15 jobs

Patient Access Team Leader - Primary Care

Mid levelFull-timeOfficeMelbourne VIC, AustraliaAdministrationPeople and culturePosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

Join Oral Health Victoria as a Patient Access Team Leader in a full-time, ongoing opportunity! This role is crucial for leading the Patient Access team and ensuring outstanding patient experiences at the Royal Dental Hospital of Melbourne. Collaborate with a supportive team that values open communication and strives to make a real difference in people's lives.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

👩‍🏫

Leading the patient administration team

Managing recruitment, rostering, onboarding, coaching, and performance management of the team.
😊

Improving patient experience

Monitoring and enhancing administration functions to ensure effective patient access and satisfaction.
📈

Managing budgets and financial performance

Overseeing team budgets and ensuring compliance with financial guidelines and policies.

Key criteria

👥

5+ years leading clinical teams

Demonstrated experience managing teams in a clinical setting.

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📊

Budget management experience

Proven ability to manage team budgets and financial reconciliation.

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🛠️

Experience with Titanium

Familiarity with Titanium software is desirable.

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A meaningful career starts with a match

View your fit

5 criteria for this job
5+ years leading clinical teams
Demonstrated experience managing teams in a clinical setting.

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Budget management experience
Proven ability to manage team budgets and financial reconciliation.

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Experience with Titanium
Familiarity with Titanium software is desirable.

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Customer complaint resolution skills
Experience managing and resolving patient complaints effectively.

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Satisfactory background checks
Valid Victorian Working with Children’s Check and Police Check required.

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