Patient Bookings Officer
About the job
The Patient Bookings Officer at GenesisCare plays a vital role in enhancing patient care by coordinating and scheduling appointments across all oncology sites. This position is essential for ensuring a seamless and compassionate experience for patients, acting as a crucial link between patients and healthcare teams. GenesisCare fosters a supportive and collaborative environment, where team members are dedicated to delivering exceptional outcomes for patients.
You'll be responsible for
🌟
Delivering outstanding patient service
Ensuring patient needs and service standards are consistently met.📞
Scheduling appointments
Scheduling and confirming appointments including Planning CTs, Treatments, Nursing Reviews, and Procedures.🤝
Collaborating with teams
Working collaboratively with clinical and administrative teams to support the full patient journey.Key criteria
📅
Proven experience in medical administration
Demonstrated background in busy medical or oncology clinics.View
🩺
Strong knowledge of medical terminology
Understanding of clinical administration systems and terminology.View
💬
Exceptional communication skills
Ability to handle high-volume patient enquiries professionally.View
View more
